Diary & Appointments

• Multiple practitioners; Multiple locations; Multiple modalities
• Highly configurable appointments & booking system (modalities/ practitioners/ locations can be clustered in an unlimited number of ways and so create a series of specific appointment book views)
• Book into any Appointment view from anywhere via web browser
• Flexible intervals (user defined)
• Generate Appointment printout
• Pre appointment notes and alerts enter on screen at booking
• Change and edit appointments with one click
• Double booking capability (user defined)
• Automated recurring/ follow up appointment capability
• Advanced appointment search on appointment screen

Patient Demographics

• One record for each patient (EHR)
• Patient visit registration and maintenance
• Full clinical history lookup
• Full access to scanned documentation, reports, photographs, prescriptions and referrals from one screen with one click
• Seamless access to patient billing
• Standard search or bar coding enables quick access to patient record

Accounts & Billing

• Private, Bulk Bill, DVA, Gap Cover, Insurance, Corporate Accounts (including multiple Divisions & Head Office consolidation)
• Fully integrated Medicare Australia on-line claiming
• Fully featured banking function allows for an unlimited number of bank accounts
• Split payments (by patient or item number), Auto Pay, corporate accounts
• Auto reconciliation for Medicare on-line (no labour intensive third party services)
• Fully configurable GL adjusting journals capability
• Practitioner by practitioner billing and reconciliation capability
• Multiple practitioner billing and reconciliation capability
• Unlimited fee schedules and price book

Electronic Claiming

• Medicare On-line and Medicare Easy Claims
• HICAPS

Financial Reporting

• Revenue analysis can be reported for any combination of provider, location and item# in any date range.
• Debtors analysis can be reported for any combination of provider, location and item# in any date range (including automatic Medicare on-line reconciliation)
• Account adjustments can be reported and the output used as the basis for accounting journals
• Banking reports provide the basis for deposit slips across multiple accounts and locations including any on-line receipts from Medicare Australia
• Referring doctors can be tracked as to the nature of referred work
• Output to MS Word, MS Excel and Adobe PDF suite
• Controlled user access (administrator defined)

Picture Archiving & Communications System (PACS)

• Integrated PACS that links seamlessly with other modules (linked patient record)
• DICOM images, scanned images, scanned documents, photographs are stored and able to be received from external parties such as radiology, pathology, referrers, hospitals and other third parties
• Communications and transfer costs are now controlled by the user not expensive third party service providers

Digital voice dictation & integrated voice recording

• Report anywhere, type anywhere on the network – work from home
• Long term archive of voice dictation files
• USB audio equipment- Philips speech microphone and foot pedal or mouse driven with standard headset and microphone
• External access to voice reports (user defined) via optional portal for external contractors and typing services
• Dictation available for typing as soon as saved by the doctor
• Ability to “park” a case and type another
• Speech can be overwritten during editing or amendments
• Replay of voice files can also be achieved through standard workstation speaker system

Typing, transcription and word processing

• Work List or barcode driven workflow
• Inbuilt Digital Dictation playback (operates with standard foot pedal and headphones)
• In-built word processor or export to MS Word
• Spell checker, facsimile signature, automatic addressing
• Create templates
• Outputs and Reports via MS Word and Adobe PDF suite for printing and storage as required

Electronic prescribing

• Full PBS database (including interactions)
• Diagnosis coding by practitioner
• Advances search functionality
• Send via secure communication (pharmacy dependent)

Theatre list/ surgical audit

• Fully integrated with Appointments/ Diary
• Integrated pre operative documentation
• Equipment and other operational requirements automatically linked to procedure (user defined)
• Electronic purchase ordering (equipment suppliers) and post operative account reconciliation capability
• Pre operative notes at the booking
• Summary of all procedures performed can be generated using the following filters (date range; location; referring doctor; patient name; practitioner; item number codes; assisting surgeon; anesthetist).
• Theatre list can be output to MS Word, MS Excel or Adobe PDF suite for email or faxing
• Theatre list can be sent electronically to hospital via secure communication protocol (hospital dependent)
• Integrated Electronic Discharge Summary

Clinical worksheets

• Specialty specific worksheets and formatted outputs
• Customisable via the "Advanced Worksheet Tool"
• Output to MS Word, MS Excel and Adobe PDF suite
• Share data with external parties for patient care, research projects and on-line compliance

Requests

• Radiology
• Pathology
• Send via secure communications (provider dependent)

Secure messaging & communications

• Health Link
• ArgusConnect
• Medical-Objects

Customer Relationship Management (CRM)

• Integrated Current and Prospective patient database (full history of all marketing programs)
• Past and potential referrer database (including full history of referrals and past marketing campaigns)
• Advanced target audience planning and identification
• Campaign planner and archive
• In-built word processor for creation of targeted correspondence
• Access to third party service providers that is quarantined from patient clinical information
• Output to MS Word, MS Excel and Adobe PDF suite for reporting or further analysis

Web portal interface

• Create a secure interface to your practice for patients, referrers and approved third parties (user defined)
• Link to a nominated web site
• Create a new customer interface to build your business

Application Service Provider (ASP)

• Contact us and enquire about the variety of ASP options you can access

Software as a Service (SAAS)

• Contact us and enquire about the variety of SaaS options you can access

Research & Reference Suite

• Contact us and enquire about the variety of reference options to which you can link

Remote Real Time Access

• Access from consulting room
• Access from home
• Access from hospital
• Access from car
• Access when traveling anywhere there is Internet access globally
• Access via wireless devices and protocols

Technical Information

• JAVA
• Paperless (excluding HIC and other statutory requirements)
• Operating System Independent
• Database Engine Independent
• Hardware Independent
• Office Software Independent
• Open access to all DICOM compatible viewers
• Works over the Internet, LAN, VPN and WAN
• Developed and supported in Australia by Australians

Hardware and Browser Options

This web-based application requires no software installation on the workstation, and updates happen automatically. Supported browsers include:

• Safari (Webkit): Windows, MacOS, iPhone, Google Android phone, some Nokia smartphones
• Mozilla Firefox: Windows, MacOS, Linux

Product Demonstration

• Call us on 03 9854 6174 or email on admin@patientsoft.com.au
• On-line demonstration in your office or remotely on the web by appointment

Security

• Advanced user profiling
• Advanced security controls over password expiry and user identification
• Industry leading encryption
• Full audit trail

Document Scanning

• Move to a paperless office
• Support for industry standard document scanners
• Access to scanned documents via inbuilt PACS server
• Long term storage of documents linked to patient record
• Reprint any scanned document